Costs
Cancellation Policy & Fees
Cancellation of Your Treatment Cycle
Cancellation of Treatment Cycle – Medicare Eligible Cycles
A treatment cycle may be cancelled at various stages and for different reasons prior to the expected end point.
Please be aware that the cancellation policy applies regardless of whether the cancellation is initiated by the patient or the clinic.
- Stimulated IVF / Medical Egg Freeze Cycles
- If a cycle is cancelled prior to egg collection, No.1 Fertility will claim a cancelled cycle with Medicare on your behalf. Your cycle credit will remain unaffected.
- If the cycle proceeds to egg collection and no eggs are collected or the eggs fail to develop/fertilise, the cycle will be charged to the point of completion.
- Egg and Embryo Thaw Cycles
- If a thaw cycle is cancelled prior to egg/embryo thawing, No.1 Fertility will claim a cancelled cycle with Medicare on your behalf. Your cycle credit will remain unaffected.
- If the cycle proceeds to the thawing process, the cycle will be charged to the point of completion.
- IUI Cycles
- If an IUI cycle is cancelled prior to sperm preparation or thawing, No.1 Fertility will claim a cancelled cycle with Medicare on your behalf. Your cycle credit will remain unaffected.
- If the cycle proceeds to sperm preparation/thawing, the cycle will be charged to the point of completion.
Stimulated IVF/Egg Freeze Cycles
If a stimulated cycle is cancelled prior to egg collection, No.1 Fertility will claim a cancelled cycle with Medicare on your behalf. Your cycle credit will remain unaffected.
In the event that you proceed with your egg collection and either no eggs are collected or the eggs fail to develop/fertilize the cycle is charged to the point of completion.
Egg and Embryo Thaw Cycles
If a thaw cycle is cancelled prior to egg/embryo thawing, No.1 Fertility will claim a cancelled cycle with Medicare on your behalf. Your cycle credit will remain unaffected.
If the cycle proceeds to the thawing process the cycle is charged to the point of completion.
IUI Cycles
If an IUI cycle is cancelled prior to sperm preparation or thawing, No.1 Fertility will claim a cancelled cycle with Medicare on your behalf. Your cycle credit will remain unaffected.
If the cycle proceeds to the sperm preparation/thawing process the cycle is charged to the point of completion.
Additional Cancellation Fees
If two consecutive cycles are cancelled, the following fees will apply:
| Cycle Type | Cancellation Fee after two cancelled cycles | Estimated out-of- pocket cost, Medicare safety net reached |
| Stimulated Cycles IVF and Medical Egg Freezes |
$1,000.00 | $361.80 |
| Intrauterine insemination (IUI) |
$800.00 | $87.95 |
| Frozen Embryo Transfer Cycle | $400.00 | $302.85 |
Please note: If you are ineligible for Medicare, a cancellation fee will be charged.
Cancellation of Treatment Cycle – Non-Medicare Cycles
If you do not hold Medicare eligibility, a cancellation fee will apply for treatment cycles that are cancelled. The fee will be dependent on the stage at which the cycle is cancelled and the services provided up to that point. Any applicable credit will remain on your file for future use, or can be refunded upon request. Please contact the Accounts team to discuss the fees payable for your cancelled cycle.
Lynn Burmeister Private Epworth Hospital Theatre Bookings
A $500 cancellation fee applies, with a minimum of 3 working days’ notice required.
Appointment Attendance Policy
At No. 1 Fertility, our commitment to exceptional care, respect, dignity, and compassion is unwavering. We highly value your time and kindly request your cooperation in minimising any possible disruptions to both the clinic and other patients’ care. To ensure the smooth and punctual running of appointments, we have established an Appointment Attendance Policy, aimed at achieving our shared goal.